Tech Support Expert

We are seeking a skilled and customeroriented Technical Support Specialist to join our team in a BPO/call center environment. This role involves providing high-level technical assistance to customers, troubleshooting issues, and offering effective solutions to ensure optimal product performance. The ideal candidate will have strong problem -solving skills, a deep understanding of technical systems, and the ability to communicate complex information clearly and efficiently. This position is essential in maintaining customer satisfaction while addressing and resolving technical concerns in a timely manner.

-Requerimientos- Educación mínima: Bachillerato / Educación Media
años de experiencia
Idiomas: Inglés
Conocimientos: Gestión de equipos, Microsoft project
Palabras clave: tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, apoyo, support, soporte, experto, profesional, professional, expert